I bought a case of 12 cans of fish, chicken & liver for my kitty, since she did well with the previous case. When the new case came, I realized that the recipe was changed. I thought I would still try it with my kitty. Then the disaster started. She threw up every single time she ate this food. I tried to get in touch with Petguard customer service, since they promise "satisfaction guaranteed" (written clearly on the can). It took them several days to get back. We emailed back and forth several times. I clarified what the problem was and we discussed the possibility of trying some other flavors since they didn't have the old recipe any more. Then, they STOPPED RESPONDING COMPLETELY. It's been three weeks since they responded to my email last time. I called multiple times. They kept promising that they would respond to my email but NOTHING HAS HAPPENED.
BAD RECIPE, RUDE, IRRESPONSIBLE SERVICE. NOT RECOMMENDED.
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